About ZIM CARE
Who We Are?
ZIM CARE is a registered NDIS services provider Brisbane, proudly dedicated to empowering individuals living with disability to lead independent, fulfilling, and connected lives.
Based in Browns Plains and serving communities across southeastern Brisbane — including Woodridge, Beenleigh, Forest Lake, Inala, Park Ridge, and Heathwood — we deliver personalised disability support that is built around you, not around us.
As a registered NDIS services provider in Brisbane, we understand that disability support is not just a service — it is a relationship built on trust, consistency, and genuine human care.
Every participant who comes to ZIM CARE is treated as an individual with their own goals, their own story, and their own definition of what a good life looks like. Our role is to support you in living that life — on your terms, at your pace, with your dignity always at the centre of everything we do.
Our Mission & Vision
Our Mission
At ZIM CARE, our mission is to deliver exceptional, person-centred support that truly makes a difference. We are committed to empowering individuals with disabilities by providing personalised care, practical assistance, and emotional encouragement that help you lead a fulfilling, independent, and meaningful life — on your own terms. We strive to listen, understand, and respond to your unique needs with compassion, respect, and dedication, ensuring that you feel valued and supported every step of the way.
Our Vision
We envision a world where every person — regardless of ability — has the opportunity to thrive, belong, and reach their full potential. Our vision is to help build a more inclusive, caring, and supportive community where diversity is celebrated and everyone feels connected, empowered, and inspired to pursue their dreams. Through our services, advocacy, and community engagement, we aim to foster stronger connections, break down barriers, and create lasting positive impact for individuals, families, and the wider community.
Our Core Values
Compassion
We care deeply about the people we support, treating everyone with kindness, empathy, and respect. Your well-being is at the heart of everything we do.
Trust
You can rely on us to be there when it matters most. We build honest, transparent relationships with our clients and their families.
Excellence
We go above and beyond in every service we deliver, always striving for the highest quality and continuous improvement.
Inclusivity
We embrace diversity and foster a true sense of belonging — ensuring everyone feels seen, heard, and valued within our community.
Our Story
ZIM CARE was established with one simple but powerful belief — that every person living with disability in Brisbane deserves access to high-quality, locally delivered NDIS support that genuinely makes a difference in their daily life.
We saw a growing community of NDIS participants across southeastern Brisbane who needed more than just a provider. They needed a team that understood their suburb, their culture, their family, and their individual goals. They needed a registered NDIS services provider in Brisbane who would show up consistently, communicate clearly, and deliver care with genuine warmth and professionalism.
That is exactly what ZIM CARE was built to be — and it is what we remain committed to every single day.
- Every decision we make starts with what’s best for you — your needs, your goals, your preferences.
- We don’t just meet your care needs — we focus on your emotional, social, and personal well-being too.
- We respect and celebrate cultural, linguistic, and personal diversity in all that we do.
- We help you connect to your local community through events, programs, and opportunities to engage.
- We guide you through your NDIS plan and help you understand your options so you feel confident and in control.
- We’re easy to reach, quick to respond, and always happy to answer your questions.
What We Do?
As a registered NDIS services provider in Brisbane, ZIM CARE delivers a comprehensive range of NDIS-funded disability support services, including:
- Daily Personal Activities — respectful assistance with everyday personal care and routines
- High-Intensity Daily Personal Activities — skilled support for participants with complex medical and physical needs
- Community Nursing Care — qualified registered nursing delivered in the comfort of your home
- Assistance with Travel and Transport — reliable, safe transport support across southeastern Brisbane
- Household Tasks — practical help to maintain a safe and comfortable home environment
- Assist-Life Stage Transition — guidance and support through major life changes and milestones
- Innovative Community Participation — meaningful support to stay active and connected in your community
- Group and Centre-Based Activities — engaging programs that build confidence, skills, and friendships
- Supported Independent Living (SIL) — around-the-clock support in shared living environments
Every service we deliver is carried out in full compliance with the NDIS Quality and Safeguards Commission standards — because your safety and wellbeing are never negotiable.
What Choose Zim Care?
As a registered NDIS services provider in Brisbane, we know you have choices — and we never take your trust for granted. Here is what sets ZIM CARE apart:
Fully registered NDIS provider — accredited and compliant with all NDIS Quality and Safeguards Commission standards.
Local Brisbane team — we know southeastern Brisbane and the communities we serve.
Personalised care plans — built around your NDIS goals, your lifestyle, and your preferences.
Culturally sensitive support — inclusive and respectful care for Brisbane’s diverse communities
Available 7 days a week — including weekends and public holidays
All plan types welcome — NDIA-managed, plan-managed, and self-managed participants